The type of fabric used, and what it has been treated with, will both affect it’s HH value. Personally I would never buy a Vango Airbeam awning again, the products don't seem to last long and the service centre/customer service setup leave a lot to be desired.A fabric’s Hydrostatic Head (HH) is a measure of how much water it can resist before it starts to allow water through. So a word of warning - if you expect these to last more than a few years make sure you pitch near to a Vango service centre and have a lot of cash with you. When we returned to the UK I again contacted customer services and after two weeks I’m still waiting for a reply. So we were stuck with a heavy unusable awning taking up half the lower boot space for the rest of the trip. This was of no use to us as we were touring the country and would not be in any site long enough for the poles to arrive. Thought it should be easy to get replacements in Spain, after all Vango are a well known manufacturer, but no service centres in Spain ! Contacted Vango/AMG Group customer services and they said the best they could do was to send them out to our Spanish campsite, from, and looking at this site it would cost me around £150 for the three Airbeams and postage to Spain. In the last week the third final beam also leaked when I was testing my superglue repair to the other beams. On closer inspection I could see that both valves were leaking, either from the nylon screw thread, or where the valve is joined to the plastic bladder. Near the end of our first week one of the two main Airbeam poles started deflating, kept this pumped up but the second time we used the awning the smaller beam that keeps the main Airbeams apart also deflated. Just returned from our eagerly awaited 4 week tour of Spain and want to warn of my experience with our Vango Kela awning bought 4 years ago and only used around a dozen times. How them words have come back to haunt me! Wife said before we bought it, dont you think itl pop, me, No, theyre pretty bomb proof nowadays.
Vango airbeam problems zip#
if the inner zip isnt zipped DO NOT INFLATE.ĭefinately worth a look next time you use.ĭid i like it the three times ive used it - yes Why is it that nothing works as it should do and when it doesnt its a pain to get it sorted!īefore you next use your vango airbeam, check to see that the airbeam is correctly zipped in, undo the tent zip and look at the inner zip. My intention was to just suffer the cost and buy a new airbeam inner and cover, rather than getting involved with the expense and hastle (and i know it will be hastle!) but as i have the old model, they dont carry spares and i have to go back to Vango. I did get in touch with a company in penzance who are a service centre, they were very good. eventualy, sent an email, auto email reply, i have to wait for 10 to even get a reply. Why do people never answer thier phones anymore!!. Originaly bought it off Oli from BMVS but it was about 18 months ago, so outside of the 12 months garuantee. Long story short, tried to fix, couldnt, inflated a bit to try and get the awning up to some degree, bladder was knacked and went down. I dont know how this happened, wether it was unzipped or not. I unzipped the tent outer cover, the bladder cover was unzipped to mid way of the beam, hence the bladder was not 'retained' by the cover allowing it to inflate without being retained. The bladder had somehow escaped from its cover then somehow started to inflate like a balloon outside of the tent zip. It appeared to me that the airbeam bladder is in a cover, this assembly is then zipped into the tent. Obviuosly, stopped inflation and took the valve out.ĭidnt really know what to expect construction wise, having never unzipped the airbeam. It appeared that the inner tube had breached its cover and was ballooning out from below the zip up outer! I wasnt being over eager with the inflation, dont think i was even in the green zone at the time but i stoped and pocked my head in.
Last weekend we went to put up the awning (for the 3rd time in 18 months) and was happily inflating.įirst thing i noticed that was odd was i saw what looked like a football in the tent!.
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